Terms and Conditions

These conditions of use apply to your access to and use of the Berriez Casino website, your player account, real-money and demo gameplay (where available), promotions, and any related services offered through the platform.

By visiting the site, registering an account, depositing, claiming an offer, or playing any game, you agree to follow these site terms, along with any game rules and promotion-specific conditions that apply. The goal is simple: clarity and fairness, so you know what to expect and what we expect from you.

If you do not agree with these service terms, please do not use the website or create an account.

Who Can Play - Age Rules, Location Limits, and Your Responsibilities

Berriez Casino is intended for adults only. You must be of legal gambling age where you are located to register, deposit, and play.

Online gambling laws can vary by country, region, and local jurisdiction. It is your responsibility to make sure that using the platform is lawful for you based on your location and personal circumstances.

To protect players and meet regulatory and risk controls, Berriez Casino may restrict or block access in certain locations, limit specific products, or decline registrations. Availability can also vary based on technical and third-party constraints.

Creating Your Account - Getting the Basics Right

When you register, you agree to provide information that is accurate, complete, and kept up to date. This includes details such as your name, date of birth, address, email, and payment information where required.

A few practical rules apply:

• Your account must be registered in your own name.
• You may only open and use the number of accounts permitted by the operator.
• You must not use someone else’s identity, payment method, or personal details.
• We may ask you to confirm or update account information if something looks inconsistent or incomplete.

If important information changes, such as your address or payment details, you should update your account as soon as possible.

Verification Checks - Identity, Age, and Payment Ownership

To keep the platform secure and to meet player protection and compliance standards, Berriez Casino may request verification at any time. This can happen during registration, before a withdrawal, after a change to account details, or when certain risk triggers occur.

Verification may include requests for documents or information to confirm:

• identity and age
• address or residency
• ownership of a payment method
• source-of-funds or related checks where appropriate

If verification is not completed within a reasonable time, or if documents cannot be confirmed, access to certain features (such as withdrawals, promotions, or deposits) may be limited until the review is finished.

Your Player Account - Keep It Personal and Secure

Your account is personal. You may not sell, transfer, share, or allow someone else to use your account, including friends or family members.

You are responsible for keeping your login details confidential and for all activity that takes place through your account. If you believe someone else has accessed your account, contact support promptly so we can help secure it.

If you use shared devices, take extra care to log out, protect your email access, and avoid saving passwords in public or shared browsers.

Deposits, Withdrawals, and Account Balances - What to Expect

Berriez Casino supports multiple payment methods, which may include Apple Pay, Google Pay, Visa, MasterCard, Skrill, Neteller, PaySafeCard, Bank Transfer, and other options shown in the cashier. Payment availability, supported currencies, fees, limits, and processing times can vary by location, bank, provider rules, and verification status.

Important points to keep expectations balanced:

• Deposits and withdrawals may be subject to minimums, maximums, and security checks.
• Withdrawal requests can be reviewed before approval, especially when verification is pending, details have changed, or unusual activity is detected.
• We may ask that you withdraw using the same payment method used for deposits where possible, or an approved alternative when necessary.
• Account balances and transaction histories can take time to update due to provider processing, maintenance, or connectivity issues.

If a balance display looks wrong after a completed game round, or if you think a transaction has not processed correctly, contact support with the time, amount, and any reference details you have.

Bonuses and Promos - Read the Bonus Terms Before You Claim

Promotions, free spins, reload offers, cashback, and VIP rewards can come with extra bonus terms. These offer rules sit alongside the platform rules and may include eligibility requirements, wagering requirements, time limits, game restrictions, and other limits.

As examples, offers may include conditions such as:

• minimum deposit requirements (often $20 where stated)
• wagering requirements (commonly 35x on bonus funds, and 10x on free spin winnings unless a specific promo states otherwise)
• expiry windows (some rewards may expire within 24 hours)
• eligible games (free spins may be limited to selected slots, and some promos only apply to certain titles)
• limits on how promotions can be used (for example, one claim per person, household, device, IP address, or payment method, where stated)

If you are claiming the welcome offer, note that it is typically for new players only and may provide free spins over several days rather than all at once. Cashback offers may require meeting a daily wagering threshold and can be calculated on net losses, with the reward credited later.

For the full details that apply to a specific deal, always check the promotion’s own rules, and review the dedicated “Bonus Terms” page if available on-site.

Games and Features Can Change - Availability Isn’t Always Guaranteed

Berriez Casino works to provide smooth access to games and services, but availability can vary depending on your device, internet connection, location, and third-party provider operations.

From time to time:

• games may be added, removed, paused, or limited
• a promotion may be changed, suspended, or ended
• maintenance or updates may temporarily affect gameplay, cashier access, or account tools

Some games and features may not be available in certain locations, or on certain devices, even if they are available to other players.

Fair Play Standards - What’s Not Allowed

We want gameplay to feel balanced and transparent for everyone. You agree not to misuse the platform, attempt to gain an unfair advantage, or interfere with normal operations.

Prohibited behavior includes, for example:

• fraud, stolen payment use, or providing false account information
• collusion or coordinated play that undermines fairness
• chargeback abuse or intentionally reversing payments to avoid losses or wagering
• bonus misuse, including attempts to claim offers in ways the promo rules do not allow
• attempts to manipulate game outcomes, promotions, or system behavior
• use of unauthorized software, scripts, bots, automation tools, or methods designed to exploit the platform
• letting another person use your account, or using someone else’s account

If you are unsure whether something is allowed, it is safer to ask support before taking action.

When Berriez Casino May Step In - Limits, Suspensions, and Account Actions

To protect players and the platform, Berriez Casino may take reasonable action if we believe there is a breach of these platform rules, promo rules, or payment and verification requirements.

Depending on the situation, this may include:

• limiting access to certain features (such as withdrawals or promotions)
• pausing bonus eligibility while an offer or wagering is reviewed
• placing transactions on hold for verification or security checks
• restricting or closing an account where misuse is confirmed or risks cannot be resolved

Any action taken is intended to be proportionate to the issue and focused on keeping the service fair and secure.

Errors and Technical Issues - How Mistakes Are Handled

Even well-run platforms can experience errors. This can include display issues, incorrect balances, interrupted sessions, game malfunctions, bonus crediting mistakes, or pricing and configuration errors.

If an obvious mistake occurs, Berriez Casino reserves the right to correct it and to address the impact of the error in a fair and reasonable way. That may include adjusting balances, voiding affected bets or bonus credits, or re-crediting funds where appropriate, based on what can be verified in system logs and game records.

If you notice something that does not look right, contact support as soon as possible with details, such as the game name, date and time, and any screenshots you have.

Responsible Gaming - Keep Play in Balance

Gambling should be entertainment, not a way to make money. If play stops feeling fun, take a step back.

Berriez Casino may offer responsible gaming tools, such as deposit limits, time-outs, and self-exclusion options, depending on availability and your location. You are encouraged to use these tools if you need extra control or a reset.

For more support and guidance, visit the site’s responsible gaming resources if available.

Ownership of Site Content - Intellectual Property Basics

The website’s design, branding, logos, text, software elements, and original content are owned by Berriez Casino or used under license from third parties.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit site content without written permission, except where copying is allowed by applicable law for personal, non-commercial use.

Third-Party Providers - Games, Payments, and Connected Services

Some services on the platform are delivered through third parties, including game studios, payment processors, identity verification providers, and technical partners. These providers may have their own operational limits, availability windows, and requirements.

Berriez Casino is not responsible for third-party outages or interruptions that are outside our reasonable control, but we will aim to communicate major issues when practical and help players resolve account-related questions when we can.

Liability Limits - A Fair, Common-Sense Summary

Berriez Casino is not responsible for losses or damages caused by factors outside our reasonable control, including:

• internet or device failures on your side
• interruptions due to maintenance, upgrades, or security work
• third-party provider outages (games, payments, verification, or networks)
• errors caused by incorrect player input (such as wrong deposit details)
• events that prevent normal service operations (for example, wider technical or infrastructure failures)

Nothing in these service terms is intended to limit rights that cannot be limited under applicable law.

“As Is” and “As Available” - No Service Guarantees

The website, games, and services are provided on an “as is” and “as available” basis. While we aim for steady performance, we cannot promise uninterrupted access, constant availability, or error-free operation at all times.

Updates to These Conditions of Use

Berriez Casino may update these site terms from time to time to reflect product changes, legal requirements, security improvements, or operational updates.

The latest version posted on the website will apply from the date it is published, unless we state otherwise. Continued use of the platform after an update means you accept the revised terms, so it is a good habit to check this page occasionally.

Related Site Policies You Should Review

These platform rules work alongside other site policies and pages that may apply, including the Privacy Policy, Cookie Policy, responsible gaming resources, bonus terms, and any anti-money laundering and know your customer information we publish. Each policy plays a role in keeping expectations clear and the platform secure.

Need Help? Contact Berriez Casino Support

If you have questions about these conditions of use, your account, payments, or promotions, you can reach Berriez Casino support through the available help channels, including live chat, the FAQ section, or email at “support@berriez.com”.

Using the platform with clarity, fairness, and respect for the rules helps keep Berriez Casino secure and enjoyable for everyone. By continuing to access the site, register, deposit, or play, you confirm that you understand and accept these terms.